Privacy Policy

CORRECTTREE values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website or use our software products and services. By using our website or Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

Information you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Company name
• Billing information
• Contact details
• Account login information

B. Technical and Usage Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Pages visited
• Date and time of access
• Cookies and analytics data

C. Information from Third Parties

We may receive information from:

• Payment providers
• Authentication providers
• Marketing partners
• Publicly available sources

2. How We Use Your Information

We use collected information to:

• Provide and maintain Services
• Process registrations and accounts
• Improve website functionality
• Process payments
• Respond to inquiries and support requests
• Send service-related communications
• Provide updates and promotional information (where permitted)
• Prevent fraud and enhance security
• Comply with legal obligations

3. Cookies and Tracking Technologies

Our website may use:

• Cookies
• Analytics tools
• Session identifiers
• Similar tracking technologies

These help us:

• Improve user experience
• Understand website traffic
• Remember preferences
• Analyze usage patterns

You may disable cookies through browser settings, although some features may not function properly.

4. Sharing and Disclosure of Information

We do not sell personal information.

We may share information with:

Service Providers

Third parties assisting with:

• Hosting
• Cloud storage
• Payment processing
• Analytics
• Customer support
• Email delivery

Legal Requirements

We may disclose information if required:

• Under applicable law
• By government authorities
• To protect legal rights
• To investigate fraud or security issues

Business Transfers

Information may be transferred during:

• Merger
• Acquisition
• Restructuring
• Sale of business assets

5. Data Security

We implement reasonable security measures to protect personal information from:

• Unauthorized access
• Disclosure
• Alteration
• Loss
• Misuse

However, no online system can guarantee complete security. Users share information at their own risk.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide Services
• Fulfill contractual obligations
• Resolve disputes
• Meet legal and regulatory requirements

Information may be securely deleted or anonymized when no longer required.

7. Your Rights

Subject to applicable law, users may request:

• Access to personal data
• Correction of inaccurate information
• Deletion of personal information
• Withdrawal of consent (where applicable)
• Restriction of processing

Requests may be submitted using the contact details below.

8. Children's Privacy

Our website and Services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If such information is identified, we will take appropriate steps to remove it.

9. International Data Transfers

Where Services involve cloud providers or international operations, information may be processed or stored outside India. We take reasonable measures to ensure adequate protection of transferred data.

10. Payment Information

When processing payments, we may collect limited information such as:

• Name
• Billing address
• Email address
• Phone number
• Transaction details
• Payment status

We do not store or directly process sensitive financial information such as:

• Credit card numbers
• Debit card numbers
• CVV/security codes
• UPI PINs
• Internet banking credentials

Such information is handled directly by the payment gateway provider using secure encryption and industry-standard security protocols.

11. Compliance with Indian Law

This Privacy Policy is intended to comply with applicable Indian laws relating to data protection and information technology, including:

• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Applicable provisions of the Digital Personal Data Protection Act, 2023 (where applicable)